After about 10 years of use my MJ-550 wheatgrass juicer finally stopped working. I decided to place an order for a new juicer from Wheatgrasskits.com. I ordered the Omega 8003 juicer. The great reviews of the juicer plus the great price and free shipping made me order it from Wheatgrasskits.com.

Less than a week later, I received my juicer. I was excited to start using it right away. I cut my wheatgrass, washed it and was ready to juice. I plugged the machine in and clicked the button. To my surprise nothing happened. I thought that maybe I assembled it incorrectly. I reassembled it, plugged into a different outlet and tried again. Again nothing happened. I was sad, I had received a lemon.

I called Wheatgrasskits.com and got someone on the phone right away. I was right away offered a replacement. They immediately set up a pick up from my office and ordered a replacement directly from the manufacturer. I did not have to pay for shipping to send it back. I did not have to lug the machine to the post office. I did not have to beg, there were no hassles. Awesome service!

I also received a follow up phone call from Wheatgrasskits.com when the replacement juicer was shipped and another call confirming the FedEx pickup.

About 4 days later, I received my replacement Omega 8003 juicer and it is working like a charm.

I have the confidence to continue shopping at Wheatgrasskits.com. They do have all necessary supplies for your Wheatgrass growing needs.